What information do we collect?
How Google uses data when you use our partners’ sites or apps: www.google.com/policies/privacy/partners/
When sending a message through our contact form you may be asked for the following:
- E-mail address,
- Phone number,
- and/or mailing address.
Our Services collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, our Services have collected the following categories of personal information from Terracon visitors and users within the last twelve (12) months:
|A. Identifiers.||A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.||YES|
|B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).||A name, signature, address, personal telephone number, business telephone number.|
Some personal information included in this category may overlap with other categories.
|C. Protected classification characteristics under California or federal law.||Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).||NO|
|D. Commercial information.||Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.||NO|
|E. Biometric information.||Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.||NO|
|F. Internet or other similar network activity.||Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.||YES|
|G. Geolocation data.||Physical location or movements.||NO|
|H. Sensory data.||Audio, electronic, visual, thermal, olfactory, or similar information.||NO|
|I. Professional or employment-related information.||Current or past job history or performance evaluations.||NO|
|J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).||Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.||NO|
|K. Inferences drawn from other personal information.||Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.||NO|
Personal information does not include:
- Publicly available information from government records.
- Deidentified or aggregated consumer information.
- Information excluded from the CCPA’s scope, such as:
o Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
o Personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.
As to any personal information that may obtained by Terracon, as identified above, Terracon obtains the information from the following categories of sources:
- Directly from you. For example, when you complete our forms and when you register for and use our Services.
- Indirectly from you. For example, from observing your actions on our website.
WHAT DO WE USE YOUR INFORMATION FOR?
Any of the information we collect from you may be used in one of the following ways:
- To improve our website.
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service.
(your information helps us to more effectively respond to your customer service requests and support needs)
- To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our Services, we will use that personal information to respond to your inquiry. If you provide your personal information to subscribe to our Services, we will use that information to process your payment and facilitate delivery of the Services. We may also save your information to facilitate new product orders or process refunds.
- To provide, support, personalize, and develop our Services.
- To create, maintain, customize, and secure your account with us.
- To process your requests, purchases, transactions, and payments and prevent transactional fraud.
- To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
- To personalize your experience of our Services and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our website, third-party sites, and via email or text message (with your consent, where required by law).
- To help maintain the safety, security, and integrity of our Services, databases and other technology assets, and business.
- For testing, research, analysis, and product development, including to develop and improve our Services.
- To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
- As described to you when collecting your personal information.
Terracon will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
DO WE HONOR “DO NOT TRACK” BROWSER REQUESTS?
No. Our website does not support or comply with “Do Not Track” requests sent by your browser. If you do not want us to have any information about how to contact you, please do not fill out our form. If you do not want Google to track your use of our site please visit this page for Google’s information on opting out of tracking.
DO THIRD PARTIES TRACK YOUR INTERNET USAGE?
Definitely, but we have no agreements enabling third parties to track any information you submit to us, nor do we willingly share your information with any other company.
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
THIRD PARTY LINKS
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE
We collect information you submit to us via our online forms. That information includes your name, email address, phone number, Company name and whatever comments you submit in the forms. We do not automatically harvest any personally identifiable information from your computer, nor do we contract any third parties for that purpose. We do not share the information you submit with third parties without your permission.
Exercising Access, Data Portability, and Deletion Rights
To exercise access, data portability, or any deletion rights, please submit a verifiable consumer request to us by either:
- Calling us at (800) 593 7777
- Submit a request in our Contact Us portal
- Emailing us at firstname.lastname@example.org
CHILDREN’S ONLINE PRIVACY PROTECTION ACT COMPLIANCE
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). Our site is intended for use by business professionals seeking Search Engine Optimization or Internet Marketing services. We do not solicit any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
GOOGLE ANALYTICS DATA
Millions of websites, including Terracon.com use Google Analytics. We have configured our Google Analytics account to use Google’s Advertising features, including Google’s Demographics and Interest Reports as well as Google AdWords Remarketing features.
Google analytics collects information about your visit to our site including:
- How you arrived at our website.
- How long you stay.
- What pages you visit.
- What kind of computer, browser, and operating system you are using.
- What page you exit our site.
- And much more.
WHAT DOES TERRACON DO WITH THE INFORMATION GOOGLE RECORDS?
The analytics data that Google collects, and shares with us, helps us better understand the kind of people that visit our sites and what they do when they visit. This information helps us make decisions for site structure, content, compatibility, and overall user experience.
WE DO NOT AND CANNOT COLLECT ANY INFORMATION FROM GOOGLE ANALYTICS THAT COULD PERSONALLY IDENTIFY YOU.
All activity on this site falls within the bounds of the Google Analytics Terms of Service.
You agree to indemnify, defend, and hold harmless Terracon, its affiliates and its and their respective owners, investors, contractors, officers, directors, members, managers, partners, shareholders, licensors, suppliers, customers, employees, agents, third-party advertisers, technology providers and service providers from and against any loss, damage, cost, or liability (including, reasonable attorneys’ fees) resulting from or relating in any way to any claim, demand, action or proceeding that arises out of the usage of our website. In plain English: You can’t sue us for anything related to the use of this website, including anything done by a third party via our website (ie., hacking, identity theft, etc.). Furthermore, you will defend us against any and all claims we might be a part of because of your use of our site. It’s highly unlikely anything bad will happen, but you agree that it’s not our fault if it does.
Unless specifically noted, the entirety of Terracon.com is copyright Terracon and not to be reproduced in whole or in part without explicit written permission. All copyright and trademark infringements will be prosecuted to the fullest extent of the law.
This policy was last modified on 2/16/2021
Terracon Consultants, Inc.
10841 S. Ridgeview Road
Olathe, KS 66061
This policy applies to Terracon Consultants, Inc. and its subsidiaries and affiliates.