Terracon is acting as the lead environmental consultant for the property owner during restoration of the Opry Mills Mall. The 1.6-million-square-foot mall was flooded to depths varying from 2-14 feet after the rain events of April 30 through May 2, 2010. Terracon developed a protocol for remediation of mold and bacteria as a result of impact from the Cumberland River (assessed as Category 3 water in accordance with IICRC standards). The protocol was wide ranging and addressed restoration of items such as: structural components, flooring materials, wall systems, ceiling systems, subgrade utilities, electric systems, fixtures, furnishings and equipment, fire safety components ,and electronics (TVs, security cameras, CCTV). Terracon has provided full-time on-site staff for monitoring of the restoration operations and provided Certified Industrial Hygienists for review of on-going activities, changes/adjustments to the cleaning protocol and in-depth discussions with the restoration contractors and insurance companies.